Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
UAC provides a variety of sophisticated services to support innovative biomedical research. Our amenities range from full scientific collaboration in study design and implementation, to animal model selection and design, to the provision of technical assistance for study activities. We are a service organization, caring for animals and curing disease. Our faculty and staff are experts in the care and use of animals in research, and we strongly encourage utilization of our collective expertise and the services we provide.
The UAC iLab Core Page provides the following capabilities for investigators:
Schedule Rooms Tab
Request Services Tab
University of Arizona Health Sciences - Tucson, AZ 85724
Central Animal Facility - Tucson, AZ 85721
Keating/BIO5 - Tucson, AZ 85724
Phoenix Animal Facility - Phoenix, AZ 85004
