ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Vision: To transform science through data-driven discovery
Mission: To design, deploy, and expand national cyberinfrastructure for research, and to train scientists in its use.
| CyVerse provides comprehensive cyberinfrastructure designed for researchers tackling the challenges of large-scale scientific datasets. We offer the foundational tools and platforms – including data storage, data management systems, cloud services, Application Programming Interfaces (APIs), and powerful computational resources – that enable complex, data-intensive research. |
|
|
| Figure 1: The CyVerse Stack. We provide resources across the entire cyberinfrastructure spectrum, from hardware to end-user applications. |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Noah Curtis |
| Service list |
| ► Infrastructure (2) | |||
| Name | Description | Price | |
|---|---|---|---|
| CPU / Memory / GPU Hours |
CPU / GPU / Memory hours of processing time utilized. |
Internal
$1.00
/hr
For-Profit $2.00 /hr |
|
| Managed Data Storage per TB per year |
Managed data storage services measured per useable TB per year. |
Internal
$105.00
Tb
For-Profit $250.00 Tb |
|
| ► Subscriptions (3) | |||
| Name | Description | Price | |
| Individual Commercial Subscription (monthly) | Inquire | ||
| Individual Pro Subscription (monthly) | Inquire | ||
| Individual Regular Subscription (monthly) | Inquire | ||