Welcome!
ALERT * * * Important Update for iLab Users * * *
Migration Status: The support system migration has been paused. As of now, we do not have an exact date for when the migration will continue and timing is still to be determined. We will provide updates here as soon as possible.
The ‘Help’ link in iLab now redirects to ilab-support@agilent.com as part of our support system transition. For full details, please refer to our Help Site article Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Since 2002, the Arizona Genomics Institute's Service Center produces genomics datasets, focusing on plants and crops.
The most common services are long-read DNA sequencing and DNA and RNA extraction.
AGI runs a PacBio Revio sequencer, together with all ancillary instruments (Agilent Femto Pulse, Diagenode Megaruptor, Sage Science Pippin HT, and more) that enable AGI to produce the high-quality sequencing data for which it is known for worldwide.
Other services include transcriptome sequencing (PacBio Iso-Seq), amplicon sequencing, PacBio 16S sequencing (V1-V9 region), and Hi-C sequencing with the Arima protocols.
Before preparing your sample for a project, we recommend our customers to consult the recommendations here or to reach out to AGI directly for more details.
Rod A. Wing, PhD | Director
Dario Copetti, PhD | Associate Director
Contact: info@genome.arizona.edu
Keating Building
1657 E Helen Street
Tucson, AZ, 85721
Monday - Friday
8:00 am - 5:00 pm MST
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| AGI inquiry email |
info@genome.arizona.edu
|
