ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Analytical Chemistry Shared Resource (ACSR) provides Cancer Center investigators with centralized resources and expertise in performing analytical chemistry assays and pharmacokinetic and pharmacodynamic data analysis and interpretation. The Analytical Chemistry Shared Resource has been built around chromatography based instrumentation which provides the sensitivity and selectivity needed for the analysis of small molecules in pre-clinical drug discovery, chemical structure ID/confirmation, and analysis of inorganic chemicals.
Specifically, the ACSR has the following aims:
Services
Equipment/Instruments
State-of-the-art equipment and sophisticated analytical chemistry techniques are provided by the ACSR to cover a broad variety of needs. Personnel are trained experts in the operation and maintenance of this equipment. They have the expertise to develop and optimize the appropriate methods. Available equipment includes:
| Justin Snider | ASCR Director | 520-621-1186 |
| Wade Chew | ACSR Manager | 520-626-2331 |
| Hours | Location |
|
Monday-Friday, 8am-5pm |
Room 4965 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Justin Snider |
ASCR Director
|
520-621-1186
|
justinsnider@arizona.edu
|
|
| Wade Chew |
ACSR Manager
|
520-626-2331
|
wchew@email.arizona.edu
|
UACC room 4965
|