ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
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RRID:SCR_022883
The electron paramagnetic resonance (EPR) Facility of the Department of Chemistry and Biochemistry Research Support Services (RSS) performs, on a fee-for-service basis, EPR and related measurements and interpretation of the obtained data by request for all University of Arizona research groups and external customers. Typical spectroscopic problems addressed by the EPR facility are identification of paramagnetic centers, elucidating their structure (e.g., coordination environment of metal centers of enzymes), and distance measurements between the paramagnetic centers (e.g. between the electron transfer cofactors or spin labels in biological systems). Two EPR spectrometers are available: the continuous wave (CW) X-band spectrometer (Bruker Elexsys E500) operating at the microwave X and Q bands (9-10 GHz and 34 GHz, respectively) and a homebuilt broadband (2-40 GHz) pulsed instrument. Electron-nuclear double resonance (ENDOR), variable temperature and low-temperature (3.8 – 300K) measurements are available for both CW and pulsed instruments.
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Dr. Andrei Astachkine (Astashkin) | Associate Staff Scientist |
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Dr. Brooke Beam Massani | Director of Research Support Services/Staff Scientist |
| Hours | Location |
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Monday- Friday 8 am - 5 pm |
Carl S. Marvel Building, Room 110A |
| Name | Role | Phone | Location | |
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| Andrei Astachkine (Astashkin) |
Associate Staff Scientist
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520-621-9968
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andrei@arizona.edu
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1306 E. University Blvd. Tucson, AZ 85721, CSML room 110A
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| Nancy Louks |
Business Manager
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520-626-7722
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nlouks@arizona.edu
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| Virginia Olivas |
Accounting Assistant II
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520-626-0881
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virginiaolivas@arizona.edu
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